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Privacy Policy

PRIVACY POLICY

Last Updated: June 2026

 

1. Introduction

This Privacy Policy describes how Auntie Kiki’s Animal Communication, operated legally by Kelsey Beth LLC ("we," "us," or "our"), collects, uses, shares, and protects your personal information when you visit our website (auntiekiki.org), book single sessions, or enroll in our multi-week programs. We respect your privacy and are committed to protecting your personal data.

 

2. Information We Collect

We collect information that you voluntarily provide to us when you interact with our website, buy services, or communicate with us. This includes:

 

  • Identity and Contact Data: Your full name, email address, telephone number, and billing/mailing address.

  • Pet and Session Data: Information regarding your animal companions, behavioral notes, session intake details, and messages submitted via website contact forms.

  • Financial and Transaction Data: Details about payments made to us, including products purchased, service history, and subscription details.

  • Technical and Usage Data: Your internet protocol (IP) address, browser type, operating system, and data about how you navigate and interact with our website.

 

3. Payment Processing and Financial Data

We do not store, process, or hold your full credit card numbers or banking details on our servers. All financial transactions are handled securely by third-party payment processors, including Wix Bookings and Stripe.

 

  • These payment gateways encrypt your financial data using secure socket layer technology (SSL).

  • The processors only share limited, non-sensitive data with us to confirm your order, such as your billing address, the last four digits of your card, and the transaction confirmation status.

 

4. How We Use Your Information

We use your personal data strictly for legitimate business purposes, including:

 

  • Scheduling, confirming, and delivering your animal communication or mentorship sessions.

  • Processing payments, managing active subscriptions, and preventing fraudulent transactions via Stripe and Wix.

  • Delivering digital assets, onboarding packets, and materials for multi-week programs.

  • Sending customer service updates, scheduling reminders, or administrative announcements.

  • Complying with applicable accounting laws, tax requirements, and legal obligations. 

 

5. Legal Basis for Processing (International & US Users)

We process your personal data based on the following legal frameworks:

 

  • Performance of a Contract: Processing is necessary to deliver the services, programs, or digital content you purchased.

  • Your Explicit Consent: When you fill out an intake form, request a session, or opt into our communications.

  • Legitimate Interests: To maintain, improve, secure, and monitor our website and digital services.

  • Legal Compliance: To satisfy legal, tax, accounting, or regulatory requirements.

 

6. Data Storage, Transfers, and Retention

 

  • International Data Transfers: Our website platforms and payment processors operate globally. If you live outside the United States, your data may be transferred to and securely stored in servers located within the US.

  • Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements. When data is no longer required, it is securely destroyed or anonymized.

 

7. Cookies and Tracking Technologies

Our website uses essential and functional cookies, web beacons, and basic analytics tools (such as Wix Analytics or Google Analytics) to improve your browsing experience. Cookies help us analyze website traffic patterns and ensure our checkout functions operate correctly. You can choose to disable cookies through your individual browser settings, though doing so may prevent certain checkout pages from loading properly.

 

8. Your Legal Privacy Rights

Depending on your geographic location (including the European Union under GDPR and various US states like California), you possess specific legal rights regarding your personal data. These include the right to:

 

  • Access the personal data we hold about you.

  • Correct or update any inaccurate or incomplete personal information.

  • Request erasure ("the right to be forgotten") of your personal data from our systems.

  • Restrict or object to the processing of your personal information.

  • Data Portability to receive your personal data in a usable, electronic format.

 

To exercise any of these privacy rights, please contact us using the email address listed in Section 11.

 

9. Data Security

We implement appropriate technical, organizational, and electronic security measures to safeguard your personal information against unauthorized access, accidental loss, alteration, or disclosure. However, no data transmission over the internet or cloud storage network can be guaranteed as 100% secure. You share your information with us at your own risk. 

 

10. Third-Party Links

Our website may occasionally contain hyperlinks to external third-party websites or tools. We do not own, control, or monitor the privacy practices of these third-party platforms. Once you click a link and leave our website, this Privacy Policy no longer applies.

 

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled by Kelsey Beth LLC, please contact us directly at:

 

Email: animals@auntiekiki.org

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